Privacy Policy
Effective May 2026
EaseLease takes privacy seriously. This policy explains what personal data we collect when you browse listings, sign up, save favorites, message owners, or sign a lease on ease-lease.com or the EaseLease mobile app — and what we do with it. Questions: info@easelease.com.
What we collect
Account, browsing, and lease data
Account data: name, email, phone, password (hashed), preferred language, profile photo if you upload one. Browsing data: pages viewed, units favorited, search filters used, approximate location (city level). Lease data: bookings, payment confirmations, signed lease documents. Owners also provide ownership documents and unit photographs.
How we use it
Operating the marketplace
We use your data to show relevant listings, route messages between tenants and owners, process payments, generate lease documents, send transactional emails and SMS (booking confirmations, lease reminders), prevent fraud, and improve the platform. We do not sell your personal data.
Sharing with owners and partners
Who sees what
When you express interest in a unit, the owner sees your name, phone, and the dates you asked about. We share payment data only with the payment processor and the owner's verified bank account. We share analytics with service providers (e.g. hosting, error tracking, anonymized usage analytics) under strict data-processing agreements.
Cookies & analytics
What runs in your browser
EaseLease uses cookies to keep you signed in, remember your language preference, and measure site usage. We use privacy-respecting analytics to understand which pages are useful. You can clear cookies or disable them in your browser; some features (favorites, sign-in) will stop working if you do.
Data retention
How long we keep it
Account data is kept as long as your account is active, then for one year after deletion in case you reactivate. Lease and payment data is kept for the period Egyptian tax and commercial law requires (typically 5 years). Browsing analytics are kept in anonymized form for 24 months.
Your rights
Access, correction, deletion
You can view and edit your account data anytime from your profile. You can request a copy of all personal data we hold, ask us to correct anything wrong, or ask us to delete your account. Write to info@easelease.com with your request — we respond within 30 days.
Security
How we protect your data
Passwords are hashed with bcrypt. Payment data is handled by PCI-compliant processors — we never see your full card number. The site uses HTTPS end-to-end. We restrict employee access to personal data on a need-to-know basis. If a breach occurs that affects you, we notify you and the relevant authority within 72 hours.
Children
Under-18 use
EaseLease is not directed at children under 18. We do not knowingly collect data from anyone under 18. If you believe we have collected data from a minor, contact info@easelease.com and we will delete it promptly.
Changes & contact
Updates and how to reach us
We may update this policy as the platform evolves; material changes are posted on this page with a new effective date. For privacy questions or to exercise any of the rights above, write to info@easelease.com.